Initial Business Response /* (1000, 5, 2015/12/04) */
We are very sorry to hear of Ms***'s situationWe were not notified of the bankruptcy filing until November 13, We have/will contact the bankruptcy court immediately and will follow the direction of the court or the
Trustee with respect to payments previously made that were subsequent to the bankruptcy filing date or within the preference recovery period
As soon as we received this notification of bankruptcy (November 13, 2015), the status of the account was immediately changed to ensure there will be no additional attempts to collect any future payments
Initial Consumer Rebuttal /* (3000, 7, 2015/12/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
One part of the desired resolution was compensation for late fees that I had to payMy bank account was overdrawn and I had to pay my rent late because of Freedom Plus' overzealous collection efforts and ignorance of my bankruptcyThey were notified by the court in August but, for some reason, the paperwork was lostAt the time, my bankruptcy lawyer informed that I did not need to notify anyone since that was the court's jobI saw no reason to notify them until my bank informed that they were causing overdrafts on my checking account
This was the Best experience I have had in a VERY LONG time!! Very courteous, very professional, the absolute GREATEST of EASE to doMUCH needed help with getting out of High interest loans and having the freedom from the interest that was off the charts!! Great people to work with!! Highest rating is what I give them!!
First off I want to thank *** as well as other members of the team at freedom plus with cross river bankHe has been and even still after the loan was completed continued to answer all questions I have had concerning the loan and payoutsAnd I had manyHe and the team he works with has been more than helpful explaining everything and working around my schedule in order to make sure I was able to get the loan I neededI recommend them to any oneGreat company and very understanding and helpful with other financial advice that I neededOver all great experience
My loan process was as smooth as it could be and I am very pleased with the out comeI first talked with*** and she was always very helpful by answering all my questions I did have one issue as the rate I was quoted first wasn't the rate that I was offeredNot *** fault! I called in and talked with *** and told him the situation and within twenty four hours all was corrected and I had the rate quoted Everyone seemed to be wanting to help in any way they could to meet my needsI would recommend Freedom Plus to anyone interested in a loan
I applied for a loan and they were very helpful and explained the loan process and I
was able to receive the loan I neededI was able to payoff the loan before the
loan was due with no penaltyI would recommend them for your financial needs
My experience with ***, my loan agent, as well as every other person in the customer care department, was nothing less than stars Everything was professional, honest and friendly I couldn't have asked for a better experience
My loan officer was beyond great. She worked with me until we found something that worked for me and gave me other options afterwards as well. She's great and she will keep in touch with me until we get me where I need to be.
Freedom Plus really made my consolidation loan pain free. They worked around my schedule and gave me payment options designed to fit my needs. [redacted] gets an A+ for his hard work in seeing my loan from start to finish. Thank You
Freedom Plus is very easy to work with. They gave me several options regarding my monthly payment. They worked very quickly helped me accomplish my goal.
My experience with Freedon was great every on was so helpful they all worked with me to achieve my goal and I am delighted with the way everything has worked out . Thanks to every one who was instrimental in overseeing my business. With deep apprechiation [redacted]
Easy to work with...process was easy to understand I found the company responsive and professional
Initial Business Response /* (1000, 5, 2015/12/04) */
We are very sorry to hear of Ms***'s situationWe were not notified of the bankruptcy filing until November 13, We have/will contact the bankruptcy court immediately and will follow the direction of the court or the
Trustee with respect to payments previously made that were subsequent to the bankruptcy filing date or within the preference recovery period
As soon as we received this notification of bankruptcy (November 13, 2015), the status of the account was immediately changed to ensure there will be no additional attempts to collect any future payments
Initial Consumer Rebuttal /* (3000, 7, 2015/12/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
One part of the desired resolution was compensation for late fees that I had to payMy bank account was overdrawn and I had to pay my rent late because of Freedom Plus' overzealous collection efforts and ignorance of my bankruptcyThey were notified by the court in August but, for some reason, the paperwork was lostAt the time, my bankruptcy lawyer informed that I did not need to notify anyone since that was the court's jobI saw no reason to notify them until my bank informed that they were causing overdrafts on my checking account
VERY easy transaction Had the money within a week! Two thumbs up!
This was the Best experience I have had in a VERY LONG time!! Very courteous, very professional, the absolute GREATEST of EASE to doMUCH needed help with getting out of High interest loans and having the freedom from the interest that was off the charts!! Great people to work with!! Highest rating is what I give them!!
First off I want to thank *** as well as other members of the team at freedom plus with cross river bankHe has been and even still after the loan was completed continued to answer all questions I have had concerning the loan and payoutsAnd I had manyHe and the team he works with has been more than helpful explaining everything and working around my schedule in order to make sure I was able to get the loan I neededI recommend them to any oneGreat company and very understanding and helpful with other financial advice that I neededOver all great experience
My loan process was as smooth as it could be and I am very pleased with the out comeI first talked with*** and she was always very helpful by answering all my questions I did have one issue as the rate I was quoted first wasn't the rate that I was offeredNot *** fault! I called in and talked with *** and told him the situation and within twenty four hours all was corrected and I had the rate quoted Everyone seemed to be wanting to help in any way they could to meet my needsI would recommend Freedom Plus to anyone interested in a loan
Very satisfied very happy they work with me and step me through their process which made it easier
Very fast cashCheck was deposited directly into checking account within daysHowever, interest rate was higher than I expected
They did exactly what they said they would Reasonable rates I would recommend them
Awesome service
Freedom Plus was honest and very helpful in helping us get out of debtI am great full that there is help out there
I applied for a loan and they were very helpful and explained the loan process and I
was able to receive the loan I neededI was able to payoff the loan before the
loan was due with no penaltyI would recommend them for your financial needs
My experience with ***, my loan agent, as well as every other person in the customer care department, was nothing less than stars Everything was professional, honest and friendly I couldn't have asked for a better experience
Excellent service
My loan officer was beyond great. She worked with me until we found something that worked for me and gave me other options afterwards as well. She's great and she will keep in touch with me until we get me where I need to be.
they were very helpful in my time of need
Freedom Plus really made my consolidation loan pain free. They worked around my schedule and gave me payment options designed to fit my needs. [redacted] gets an A+ for his hard work in seeing my loan from start to finish. Thank You
Freedom Plus is very easy to work with. They gave me several options regarding my monthly payment. They worked very quickly helped me accomplish my goal.
My experience with Freedon was great every on was so helpful they all worked with me to achieve my goal and I am delighted with the way everything has worked out . Thanks to every one who was instrimental in overseeing my business. With deep apprechiation [redacted]
Freedom plus loan is a very good company that help me when I was in need of help. I recommended them to a few of my friends also.