I ordered and received two bras. I had ordered these bras in the past and liked them. But the ones that I received were not the same quality so I returned them. I never received my refund so I contacted them (email) and they replied that I would not get my refund because the bras had a hint smell of cigarette smoke. Either the shipping and receiving person smokes or they just flat out lied. I DO NOT SMOKE!!! and I never wore them. They also said that they received my return on 11/13/16 - that is a Sunday. My package was delivered on 11/4/16, Friday by FedEx. It's not even a matter of the money anymore. They lied! Fredericks use to be a nice place to shop, quality and service. I will never use them again
I ordered and received two bras. I had ordered these bras in the past and liked them. But the ones that I received were not the same quality so I returned them. I never received my refund so I contacted them (email) and they replied that I would not get my refund because the bras had a hint smell of cigarette smoke. Either the shipping and receiving person smokes or they just flat out lied. I DO NOT SMOKE!!! and I never wore them. They also said that they received my return on 11/13/16 - that is a Sunday. My package was delivered on 11/4/16, Friday by FedEx. It's not even a matter of the money anymore. They lied! Fredericks use to be a nice place to shop, quality and service. I will never use them again