Frank's Auto Credit, Inc.

Complaint: [redacted]
I am rejecting this response because: I filed a complaint about Franks auto credit.... I see they responded....I don't believe I should have to...

pay anything.... When I bought the car they said all maintance and services were all done....the timing belt was suppose to be done at 110000 miles... Says [redacted] corporate...they said they never did....now my son and wife coulda of been killed....now with the belt snapping the engine could be broken... Now I'll have another bill.... I had the car for a year and a half... I put 30000 on it... I just use car for transporting my kids to school and shopping... Thank you Sent from [redacted]    
Sincerely,
[redacted]

Vehicle was purchased 11-09-13, over 1 1/2 years. We offered to repair vehicle and set up a payment arrangement. He declined.

Complaint: [redacted]
I am rejecting this response because:
0in; text-align: left;" valign="top"> I filed a complaint about Franks auto credit.... I see they responded....I don't believe I should have to pay anything.... When I bought the car they said all maintance and services were all done....the timing belt was suppose to be done at 110000 miles... Says [redacted] corporate...they said they never did....now my son and wife coulda of been killed....now with the belt snapping the engine could be broken... Now I'll have another bill.... I had the car for a year and a half... I put 30000 on it... I just use car for transporting my kids to school and shopping... Thank you Sent from [redacted]

 
 
 
Sincerely,
[redacted]

came to compromise with the owner of the car

The problem was resolved.

Review: Financing a car with with problems stemming from the first week oh sale. An company is refusing to return money and take back vechile.Desired Settlement: Refund of down payment

Business

Response:

The problem was resolved.

Review: When I called to ask them if I could have my car looked at - they informed me that I had a bill for over $160. When they looked into more detail - they realized that the bill was not mine - but my parents bill. I am making payments on a 2006 [redacted] and my parents car is a 2003 [redacted]. I had asked since it was not my bill, if they could fix that and put it onto my parents account, where it should be. I was told no that there was nothing I could do about it. That I would have to pay for a bill that was mistakenly put onto my account. I told them that I didn't believe I should have to pay for a bill for work that was never done to my car. I was told to just tell my parents to pay the bill on my account, that they could not do anything else to help meDesired Settlement: I would like them to fix the mistake that they made. If I was estranged from my parents, I would be stuck with this bill to pay for because of their mistake. They need to pay closer attention to what they are doing and put the correct bill onto the correct vehicle. Because of this, once my car is paid off I will never get a car from them - nor will I recommend them ever again

Business

Response:

came to compromise with the owner of the car