Franklin, Ross & Associates

Intentional Delay on release of my title to my car is what Franklin and Ross has been doing.For over weeks they refuse to answer any of my question and keeps insinuating that maybe they are trying to teach me a lesson because they had to come and collect on behalf of their clientThis can't be legal or the proper way to treat an individual who has paid the debt in full even though [redacted] *** tried to increase the final payment and the debt was paid off a few days earlier than we agreed onHow can a company who claims to be Revdex.com A+ accredited hold a persons property hostage for know other reason than spiteI have been told by [redacted] Express that they are waiting on a conformation from [redacted] sWhy after weeks and full payment Franklin and Ross feel the need delay contacting a company I'm sure they are in contact with quite oftenPlease Help me resolve this matter as quickly as possibleThank You Translate Desired Settlement / Outcome Desired Settlement: select Desired Outcome: $520.oo

I have read your complaint and will deal with the parties involved We strive to help all customers resolve these issues We do not carry the title's for the loan they are sent from our client If you would like to discuss this with me I'm the owner and my direct line is [redacted] in the meantime I will make some calls of this to find out what happened I do apologize for the problems your having and as you can see we don't take complaints lightly Thanks ***

I have read your complaint and will deal with the parties involved.  We strive to help all customers resolve these issues.  We do not carry the title's for the loan they are sent from our client.  If you would like to discuss this with me I'm the owner and my direct line is...

[redacted] in the meantime I will make some calls of this to find out what happened.  I do apologize for the problems your having and as you can see we don't take complaints lightly.  Thanks [redacted]

Intentional Delay on release of my title to my car is what Franklin and Ross has been doing.For over 7 weeks they refuse to answer any of my question and keeps insinuating that maybe they are trying to teach me a lesson because they had to come and collect on behalf of their client. This can't be legal or the proper way to treat an individual who has paid the debt in full even though [redacted] tried to increase the final payment and the debt was paid off a few days earlier than we agreed on. How can a company who claims to be Revdex.com A+ accredited hold a persons property hostage for know other reason than spite. I have been told by [redacted] Express that they are waiting on a conformation from [redacted]s. Why after 7 weeks and full payment Franklin and Ross feel the need delay contacting a company I'm sure they are in contact with quite often. Please Help me resolve this matter as quickly as possible. Thank You

Translate



 
Desired Settlement / Outcome
 


Desired Settlement:






select







Desired Outcome:


$520.oo