Frank's Auto Body Ltd

Initial Business Response /* (1000, 5, 2015/06/19) */
Dear Customer,
We appreciate all our customers business and we do appreciate yours as wellWe have been in business for almost ten years nowWe provide warranty for our workmanship and we do follow our policy in practiceWe would have
re-painted the bumper for you, but the chip on your bumper is not due paint work we didMay be while you were trying to install it this happen or for any other reasonI can assure if it was anything due to our paintwork we could have taken care of it
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We did paint the bumper for a very reasonable priceAgain we really appreciate your business; and we want you to be fair!
Initial Consumer Rebuttal /* (3000, 7, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I came to pick the bumper up the day before, It appears that the bumper was leaned against something before being completely dry, I will be satisfied with a Partial refund of $for the workThe colour matched perfectly, and I know I got a good price but I paid for you to paint my bumperAre you saying for $you don't care about the work? ***