This letter is in regards to the compliant regarding [redacted] ***She states that is bought a pair of glasses in June and they broke in FebYes she did buy a pair of glasses in June but they did not break in FebShe did come in on 6/and her glasses were broke since her glasses were over a year old we did not have the frame in the office anymoreWe called the frame company to send us out a new frameFrame came in on 6/19/and patient was called She came in on to get her new framePatient was not charge for new frame If you have any questions, please feel free to give me a call Thank you, [redacted]
This letter is in regards to the compliant regarding [redacted] ***She states that is bought a pair of glasses in June and they broke in FebYes she did buy a pair of glasses in June but they did not break in FebShe did come in on 6/and her glasses were broke since her glasses were over a year old we did not have the frame in the office anymoreWe called the frame company to send us out a new frameFrame came in on 6/19/and patient was called She came in on to get her new framePatient was not charge for new frame If you have any questions, please feel free to give me a call Thank you, [redacted]