Complaint: [redacted]I am rejecting this response because:
First, I would like to establish I always pay my own way for any and all services I've ever received. At the end of December 2017, I was referred to Dr. [redacted] office for a single wisdom tooth extraction. After I...
settled into the dentist's chair I was reminded there was a second wisdom tooth that would eventually need to be removed. I thanked him and acknowledged this but told him I didn't think there was enough benefits in my account to cover both (two). I was told to wait and his office would check. Minutes later I am told there is enough and I have that option. Important: I had them call the insurance carrier again to verify my coverage because I'm on a retiree's fixed income, paying in cash and do not like debt. I really empathize these latter points. I, also, told Dr. [redacted] the visit was not an emergency nor was I in any pain. The stop was about using my 'end of the fiscal year benefits'. Dr.[redacted] returned to the dentist chair told me the insurance carrier approved and both extractions were covered. I then inquired what my total 'out of pocket' co-pay was. I was told $280 and after weighing it said OK. I paid (in full), wished everyone well and went on my way. A couple months later I start getting these phone calls that some body got it wrong and I owed another $369.00! This was not an emergency; it was a routine stop. I was receiving renew benefits in a couple weeks (new fiscal) and would have been cover for dormant second extraction. But instead, because Dr. [redacted] knew I didn't want my credit rating hurt, there was pressure on me to pay. So I paid. I don't know if it was the insurance carrier's fault; if so, they should have sued them. Or maybe it was about revenue enhancement given the holidays. But I do know It is not fair. And I feel scammed. I'm getting angry again just thinking about it. I encourage consumers to stay away from Dr. [redacted] and [redacted]. I'm moving on.
Thank you Revdex.com
Complaint: [redacted]I am rejecting this response because:
First, I would like to establish I always pay my own way for any and all services I've ever received. At the end of December 2017, I was referred to Dr. [redacted] office for a single wisdom tooth extraction. After I...
settled into the dentist's chair I was reminded there was a second wisdom tooth that would eventually need to be removed. I thanked him and acknowledged this but told him I didn't think there was enough benefits in my account to cover both (two). I was told to wait and his office would check. Minutes later I am told there is enough and I have that option. Important: I had them call the insurance carrier again to verify my coverage because I'm on a retiree's fixed income, paying in cash and do not like debt. I really empathize these latter points. I, also, told Dr. [redacted] the visit was not an emergency nor was I in any pain. The stop was about using my 'end of the fiscal year benefits'. Dr.[redacted] returned to the dentist chair told me the insurance carrier approved and both extractions were covered. I then inquired what my total 'out of pocket' co-pay was. I was told $280 and after weighing it said OK. I paid (in full), wished everyone well and went on my way. A couple months later I start getting these phone calls that some body got it wrong and I owed another $369.00! This was not an emergency; it was a routine stop. I was receiving renew benefits in a couple weeks (new fiscal) and would have been cover for dormant second extraction. But instead, because Dr. [redacted] knew I didn't want my credit rating hurt, there was pressure on me to pay. So I paid. I don't know if it was the insurance carrier's fault; if so, they should have sued them. Or maybe it was about revenue enhancement given the holidays. But I do know It is not fair. And I feel scammed. I'm getting angry again just thinking about it. I encourage consumers to stay away from Dr. [redacted] and [redacted]. I'm moving on.
Thank you Revdex.com
Sincerely,[redacted]
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