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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:Thank you for the answer, explanation and gift(s).The response does not provide the name and title of the person answering the complaint.Please provide me with the name and title of the person answering the complaint.
Regards,
[redacted]

Thank you for contacting us.
 
The NRA duffel bag has been ordered for you,
but has yet to physically ship out to your mailing address. Due to the large
response we received from the offer you responded to we are currently
experiencing a severe backlog of orders. We are...

expected to receive delivery of
the backordered items shortly and will begin shipping them out as soon as we
receive them. It will take approximately 6-8 weeks to ship out the backordered
items. We apologize for the delay, and are working to fill every order as soon
as possible.
 
We are extending your membership for an
additional 6 months for this inconvenience. A new membership card has
been ordered for you to reflect these changes and will arrive in about 3-4
weeks.
 
Thank
you very much for your continued patience and support!
 
Sincerely,
 
Ken B[redacted]
NRA Member Services
National Rifle Association of America
11250
Waples Mill Rd. ¦ Fairfax, VA 22030
###-###-####
¦ [email protected]