Fra-Dor Inc

Initial Business Response /* (1000, 8, 2015/06/22) */
WE had prveiously refunded her 10% of the total delivery fee, after receiving this, we took the total of the delivery fee of $96.41, and refunded her the $balance that she was requestingThis was an honest mistake, on a VERY busy day,
and we apologized over and overWe do not like un-satisfied, or un-happy customersAttached is her credit card receipt for the remainder of the refund requested!
Initial Consumer Rebuttal /* (2000, 10, 2015/06/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)