May 6, Dear *** ***.We are in receipt of your e-mail to us dated April 22, 2014, regarding the complaint filed with your organization on April 11, by the abovereferenced individual*** ***, in her complaint, requested that the cemetery close her account,We have
reviewed *** ***s file and offer the following responseOur Credit & Collections department initially had problems with her bank draft, but we got that straightened outShortly thereafter, *** *** requested that we stop the bank draft while she made some changes to her accountShe never resumed payments, and subsequently defaults on the accountAt that point in time, it was cancelled for default,We appreciate the opportunity to respond to you in this matterIf we can be of any further assistance to you in this matter, please us know.Sincerely,
May 6, Dear *** ***.We are in receipt of your e-mail to us dated April 22, 2014, regarding the complaint filed with your organization on April 11, by the abovereferenced individual*** ***, in her complaint, requested that the cemetery close her account,We have
reviewed *** ***s file and offer the following responseOur Credit & Collections department initially had problems with her bank draft, but we got that straightened outShortly thereafter, *** *** requested that we stop the bank draft while she made some changes to her accountShe never resumed payments, and subsequently defaults on the accountAt that point in time, it was cancelled for default,We appreciate the opportunity to respond to you in this matterIf we can be of any further assistance to you in this matter, please us know.Sincerely,