Four Star Salon Services Reviews (2)
Four Star Salon Services Rating
Description: BEAUTY SALONS
Address: 385 Oser Avenue, Hauppauge, New York, United States, 11788
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Four Star Salon Services will allow the customer to exchange the flat iron and hair dryer as per her requestAlthough the return/exchange policy is posted in each store, the receipt neglected to reflect the same informationFor that reason, we will agree to exchange the items
Review: I purchased a hair dryer and hair straightener as a Christmas gift. Went into store to exchange items after Christmas. Was told that the items were final sale. Meanwhile I was never told that when purchasing, it is not indicated on receipt. Receipt states " No refunds! Exchange for store credit w/receipt only. " This is unfair to the customer, they do not honor their policy. They will not even work with the customer. I would just like to exchange products. This is a small neighborhood business and that's the thanks you get for shopping locally.Desired Settlement: exchange straightener for a ceramic one and hair dryer that works
Business
Response:
Four Star Salon Services will allow the customer to exchange the flat iron and hair dryer as per her request. Although the return/exchange policy is posted in each store, the receipt neglected to reflect the same information. For that reason, we will agree to exchange the items.