Four Seasons Heating & Air

I apologize for the inconvenience this situation has caused as there appears to be a miscommunication between the customer and our dealership I will be reaching out to the customer immediately to better understand the problem and to rectify the situation to the best of my ability -- Hollie Y [redacted] General Manager

I apologize for the inconvenience this situation has caused as there appears to be a miscommunication between the customer and our dealership.  I will be reaching out to the customer immediately to better understand the problem and to rectify the situation to the best of my ability....

-- Hollie Y[redacted] General Manager

Review: I had four Seasons Heating & Air Install a Brand New Goodman Air Conditioner Unit M-GPG1330070M41BA S-1406036468 That was installed on 7-15-14. Has not gotten -colder than 77° Has been out here on 7-18-14, 7-31-14 check and Installed a new thermator on 7-31-14 for $200 more Still not working right on 8-5-14 Check and instsalled a new thermator again on 8-6-14. Set the top for 75° at 1:18p.m. and 8:17p.m. only got to 77° at 2:09a.m. the next morn it went up to 78° checked it at 5:40a.m. still 78; on 8-7-14 Set at 2:20a.m. 77° at 2:1pp.m. was 84° on 8-8-14 [redacted] the guy that Installed the unit was to come out again at 5p.m. had a No Show calls me a 7:42p.m. that same day had a miss call tried calling him back NO ANSWER This man or company does not have a Lice#Desired Settlement: I need him to pick up his unit and give me back my $5,700 And stop him from scaring anyone else.