Fountain Hills Transfer & Limousine Service Reviews (2)
Fountain Hills Transfer & Limousine Service Rating
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WARNING DRIVERS NOT LICENSED! My family booked this company's bus service and the van for a trip to the [redacted]. The [redacted] and [redacted] stopped the bus for inspection at the gate and took the bus out of service. It had numerous mechanical and safety violations. Officials said it was the worst they had seen out of hundreds of buses that day. In addition the two drivers - including [redacted] - did not have the proper licenses to be operating the vehicles. We have had to file police reports. In addition, [redacted] left my entire group stranded - 30+ people including 3 infants - at the [redacted]. He left, without having resolved the situation or helping us find a ride back to Scottsdale 4 hours away. He became confrontational and hung up when we tried to contact him so he could pay for the rental cars we were forced to purchase. This company not only put my entire family in danger by driving a bus that should never have been on the road, but the owner refuses to take responsibility. He refuses to refund our money and we will be forced to take legal action. This occurred on 10/14/14
WARNING DRIVERS NOT LICENSED! My family booked this company's bus service and the van for a trip to the [redacted]. The [redacted] and [redacted] stopped the bus for inspection at the gate and took the bus out of service. It had numerous mechanical and safety violations. Officials said it was the worst they had seen out of hundreds of buses that day. In addition the two drivers - including [redacted] - did not have the proper licenses to be operating the vehicles. We have had to file police reports. In addition, [redacted] left my entire group stranded - 30+ people including 3 infants - at the [redacted]. He left, without having resolved the situation or helping us find a ride back to Scottsdale 4 hours away. He became confrontational and hung up when we tried to contact him so he could pay for the rental cars we were forced to purchase. This company not only put my entire family in danger by driving a bus that should never have been on the road, but the owner refuses to take responsibility. He refuses to refund our money and we will be forced to take legal action. This occurred on 10/14/14