Fosters Freeze

I've had the two horrible experiences with Foster's FreezeThe two times I have been there, my order had been messed up twiceRealizing this young lady messed up the order (made my son's hamburger with everything on and not plain) and did not put all of the items into my bag (accusing me of already having them), I asked her to please remake all of the melting ice cream items because they would dirty up my brand new JeepWe had already been waiting for the remade burger for minutes at this pointShe just stared at me with a glare without saying anything for at least secondsShe told me my son never asked for his burger plain (with a nasty attitude) and called the cashier overThe cashier acknowledged that my son DID ask for it plainThe second time I called to have my order corrected (again she stated that I never asked for the burger plain), the same young woman stated that I never specified what I wanted (blatant lie)When we picked up our corrected hamburger, there was a 4-inch dark hair tucked into itThis was the item that my 9-year-old son bit intoI cannot speak on behalf of the behavior of the other employees (who seem to be really nice), but this young woman should not be working with food

I've had the two horrible experiences with Foster's Freeze. The two times I have been there, my order had been messed up twice. Realizing this young lady messed up the order (made my son's hamburger with everything on and not plain) and did not put all of the items into my bag (accusing me of already having them), I asked her to please remake all of the melting ice cream items because they would dirty up my brand new Jeep. We had already been waiting for the remade burger for 15 minutes at this point. She just stared at me with a glare without saying anything for at least 30 seconds. She told me my son never asked for his burger plain (with a nasty attitude) and called the cashier over. The cashier acknowledged that my son DID ask for it plain. The second time I called to have my order corrected (again she stated that I never asked for the burger plain), the same young woman stated that I never specified what I wanted (blatant lie). When we picked up our corrected hamburger, there was a 4-inch dark hair tucked into it. This was the item that my 9-year-old son bit into. I cannot speak on behalf of the behavior of the other employees (who seem to be really nice), but this young woman should not be working with food.