Foss, R L Construction

I received a call from Prudential last week asking my permission to extend my appeal decision review period to July (1st extension deadline was 5/20/15), I informed them I would not approve thatThey stated they understood me and that they could not meet that deadline because they had not received my wage verification from my employerI called my employer and they stated they had not received the request from Prudential, they then sent them the next dayToday I received a letter and a call from PrudentialThey called to inform me that they had approved my disablity benefits through March 15thThe letter they sent me was from the complaints manager addressing each of the things I outlined in my complaint, no apology, just stated they regretted I did not have a good experience

I received a call from Prudential last week asking my permission to extend my appeal decision review period to July (1st extension deadline was 5/20/15), I informed them I would not approve that. They stated they understood me and that they could not meet that deadline because...

they had not received my wage verification from my employer. I called my employer and they stated they had not received the request from Prudential, they then sent them the next day. Today I received a letter and a call from Prudential. They called to inform me that they had approved my disablity benefits through March 15th. The letter they sent me was from the complaints manager addressing each of the things I outlined in my complaint, no apology, just stated they regretted I did not have a good experience.