Hi, Ms*** I paid a $trade fee for the plumber to come outThe home warranty covered the other portion of the billI am only disputing what I paidI am now responsible for paying a second plumber and a drywaller to repair what Marty cut out of the ceiling
customer's home to locate a leak in the kitchen ceiling which was coming from the bathroom directly above. Me and my helper ran all the different fixtures in her bathroom to do process of elimination and found the leak coming from a caulk leak at corner of bathtub. Customer was not liking my answer and ask for me to come back to rediagnose problem, but only found same findings. All she had to do was to ask for a second opinion from another vendor and she would not had been charged. Instead called you guys and now I have a negative mark against my company for just doing my job.
Hi, Ms*** I paid a $trade fee for the plumber to come outThe home warranty covered the other portion of the billI am only disputing what I paidI am now responsible for paying a second plumber and a drywaller to repair what Marty cut out of the ceiling
Yes I went to this...
customer's home to locate a leak in the kitchen ceiling which was coming from the bathroom directly above. Me and my helper ran all the different fixtures in her bathroom to do process of elimination and found the leak coming from a caulk leak at corner of bathtub. Customer was not liking my answer and ask for me to come back to rediagnose problem, but only found same findings. All she had to do was to ask for a second opinion from another vendor and she would not had been charged. Instead called you guys and now I have a negative mark against my company for just doing my job.