Business Charges Service Call fee which may or may not be disclosed to customer
I called All Phaze to check my sprinkler system upon move-in They arrived promptly, talked to my wife and indicated that they would invoice after they were done with the work I received a bill in the mail for dollars of that was a service call fee which the owner insists that "everyone" charges he indicated whether he told me or not, that it was my responsibility to ask if there was a charge for the company to come out They were courteous, prompt and left without knocking on the door and telling (showing) work Instead of working with me on the service fee, owner indicated his displeasure at my review on google stating this experience He stated that he has been in business decades, goes to church and takes my review personallyAll I requested is someone to show me how my system works Owner unaware that I am also a retired ***, Decorated Veteran, and a ***
Business Charges Service Call fee which may or may not be disclosed to customer
I called All Phaze to check my sprinkler system upon move-in They arrived promptly, talked to my wife and indicated that they would invoice after they were done with the work I received a bill in the mail for dollars of that was a service call fee which the owner insists that "everyone" charges he indicated whether he told me or not, that it was my responsibility to ask if there was a charge for the company to come out They were courteous, prompt and left without knocking on the door and telling (showing) work Instead of working with me on the service fee, owner indicated his displeasure at my review on google stating this experience He stated that he has been in business decades, goes to church and takes my review personallyAll I requested is someone to show me how my system works Owner unaware that I am also a retired ***, Decorated Veteran, and a ***
Very friendly staff that was willing to go above and beyond what I neededInstalled new irrigation very quickly and very happy with their work