This letter is in response to complaint [redacted] submitted by [redacted] ***.I have contacted Ms [redacted] and apologized for the delay in a resolution/repair for her damaged reclinerShe has agreed to reselect a new chair and accept a $gift certificate as an accommodation for the inconvenience.Please do not hesitate to contact me if you need any further information.Respectfully,Kellie [redacted] Customer Care Manager John VSchultz Furniture Co
I want to thank you for the quick results that I got from my complaint I was contacted by the company promptly and got everything squared away ID [redacted] Thank you againKathy ***
This letter is in response to complaint [redacted] submitted by [redacted] ***.I have contacted Ms [redacted] and apologized for the delay in a resolution/repair for her damaged reclinerShe has agreed to reselect a new chair and accept a $gift certificate as an accommodation for the inconvenience.Please do not hesitate to contact me if you need any further information.Respectfully,Kellie [redacted] Customer Care Manager John VSchultz Furniture Co
I want to thank you for the quick results that I got from my complaint I was contacted by the company promptly and got everything squared away ID [redacted] Thank you againKathy ***