Do not normally spend my time writing complaints about services I have received In the case of Forever Pools, I believe I owe it to anyone doing due diligence to read what a disappointing, frustrating and stressful experience working with this company was The job took four months longer than promised, and during this time there was a constant disconnect between the contractor and the sub-contractors Numerous problems needed to be rectified My local city inspector failed the job on numerous occasions, preexisting electrical wiring for outdoor lights were damaged, and most pertinently a new pool deck that had been installed started sinking Instead of honoring the warranty for the complete job, I had to personally pay the sub-contractor to the deck This only occurred after weeks of conversation with Forever Pools, and finally I contacted the manufacturer of the pavers myself to find out how to remedy the problem I am still waiting to be reimbursed for this expense which I doubt will be honored, and I fear that any future problems which may occur will not be covered Be careful dealing with this company!!
First class organizationI was completely satisfied with the job done by ForeverpoolsThe renovation of my pool was done in a professional way
They kept to their word on quality and time lineTheir customer service has been greatI highly recommend Foreverpools!!
Do not normally spend my time writing complaints about services I have received. In the case of Forever Pools, I believe I owe it to anyone doing due diligence to read what a disappointing, frustrating and stressful experience working with this company was. The job took four months longer than promised, and during this time there was a constant disconnect between the contractor and the sub-contractors. Numerous problems needed to be rectified. My local city inspector failed the job on numerous occasions, preexisting electrical wiring for outdoor lights were damaged, and most pertinently a new pool deck that had been installed started sinking. Instead of honoring the warranty for the complete job, I had to personally pay the sub-contractor to re-do the deck. This only occurred after weeks of conversation with Forever Pools, and finally I contacted the manufacturer of the pavers myself to find out how to remedy the problem.
I am still waiting to be reimbursed for this expense which I doubt will be honored, and I fear that any future problems which may occur will not be covered. Be careful dealing with this company!!
Do not normally spend my time writing complaints about services I have received In the case of Forever Pools, I believe I owe it to anyone doing due diligence to read what a disappointing, frustrating and stressful experience working with this company was The job took four months longer than promised, and during this time there was a constant disconnect between the contractor and the sub-contractors Numerous problems needed to be rectified My local city inspector failed the job on numerous occasions, preexisting electrical wiring for outdoor lights were damaged, and most pertinently a new pool deck that had been installed started sinking Instead of honoring the warranty for the complete job, I had to personally pay the sub-contractor to the deck This only occurred after weeks of conversation with Forever Pools, and finally I contacted the manufacturer of the pavers myself to find out how to remedy the problem I am still waiting to be reimbursed for this expense which I doubt will be honored, and I fear that any future problems which may occur will not be covered Be careful dealing with this company!!
First class organizationI was completely satisfied with the job done by ForeverpoolsThe renovation of my pool was done in a professional way
They kept to their word on quality and time lineTheir customer service has been greatI highly recommend Foreverpools!!
Do not normally spend my time writing complaints about services I have received. In the case of Forever Pools, I believe I owe it to anyone doing due diligence to read what a disappointing, frustrating and stressful experience working with this company was. The job took four months longer than promised, and during this time there was a constant disconnect between the contractor and the sub-contractors. Numerous problems needed to be rectified. My local city inspector failed the job on numerous occasions, preexisting electrical wiring for outdoor lights were damaged, and most pertinently a new pool deck that had been installed started sinking. Instead of honoring the warranty for the complete job, I had to personally pay the sub-contractor to re-do the deck. This only occurred after weeks of conversation with Forever Pools, and finally I contacted the manufacturer of the pavers myself to find out how to remedy the problem.
I am still waiting to be reimbursed for this expense which I doubt will be honored, and I fear that any future problems which may occur will not be covered. Be careful dealing with this company!!