While in Florida the middle of April I purchased a pair of sandals that were rather expensive After I got home to Illinois I wore the shoes a couple of times and noticed that some of the embossed design was coming off I called the store several times and spoke to several different sales ladies and the store managerThey had no idea what to do was the response I got from all of them Finally they referred me to the owner who after speaking to him and explaining the problem gave me the phone number to the manufacturer in California I don't feel it's up to me to contact the manufacturer, I feel the store should stand behind the product and then they can deal with the manufacturer They never offered any type of assistance or any way to resolve this issue I just think that when someone spends for a pair of sandals the store should stand behind them
Product_Or_Service: 4/16/
Order_Number:***
While in Florida the middle of April I purchased a pair of sandals that were rather expensive After I got home to Illinois I wore the shoes a couple of times and noticed that some of the embossed design was coming off I called the store several times and spoke to several different sales ladies and the store managerThey had no idea what to do was the response I got from all of them Finally they referred me to the owner who after speaking to him and explaining the problem gave me the phone number to the manufacturer in California I don't feel it's up to me to contact the manufacturer, I feel the store should stand behind the product and then they can deal with the manufacturer They never offered any type of assistance or any way to resolve this issue I just think that when someone spends for a pair of sandals the store should stand behind them
Product_Or_Service: 4/16/
Order_Number:***