Foot & Ankle Specialty Center of Arizona

My name is [redacted] and I am a partner with the franchise that owns the Burger King at [redacted] *** I received a letter from you dated 7-14-relating to complaint [redacted] In general, it states that the original complaint against my business made on 6-28- by one [redacted] has yet to be resolved Something is inaccurate on your end This complaint was resolved over weeks ago as I spoke directly with the guest and satisfied her demands and then some As evidence of this, I am forwarding the e-mail below If you look under "Contact Details", you will see that your Revdex.com contacted Burger King Corporate through our guest relations line and clearly states that the Revdex.com has spoken with the guest and she agreed that she had been satisfied and that the Revdex.com has closed the case You will also note that in the Revdex.com message, they state the "Complaint Case #" as [redacted] Since this number doesn't match the number in your letter, maybe that is the source of the confusion? I would appreciate it if this matter could be cleaned up on your end so as to avoid any public postings that would suggest that I / my business failed to appropriately satisfy the guest's concerns Please let me know once this clean up has occurred Feel free to contact me via the information below.Sincerely, [redacted] PartnerSouthern Wisconsin Foods, LLCBurger KingOdana Rd.Madison, WI [email protected]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

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My name is [redacted] and I am a partner with the franchise that owns the Burger King at [redacted].  I received a letter from you dated 7-14-15 relating to complaint [redacted].  In general, it states that the original complaint against my business made on 6-28-15...

by one [redacted] has yet to be resolved.     Something is inaccurate on your end.  This complaint was resolved over 2 weeks ago as I spoke directly with the guest and satisfied her demands and then some.  As evidence of this, I am forwarding the e-mail below.  If you look under "Contact Details", you will see that your Revdex.com contacted Burger King Corporate through our guest relations line and clearly states that the Revdex.com has spoken with the guest and she agreed that she had been satisfied and that the Revdex.com has closed the case.  You will also note that in the Revdex.com message, they state the "Complaint Case #" as [redacted].  Since this number doesn't match the number in your letter, maybe that is the source of the confusion?     I would appreciate it if this matter could be cleaned up on your end so as to avoid any public postings that would suggest that I / my business failed to appropriately satisfy the guest's concerns.  Please let me know once this clean up has occurred.  Feel free to contact me via the information below.Sincerely,[redacted]PartnerSouthern Wisconsin Foods, LLCBurger King6909 Odana Rd.Madison, WI [email protected]