11-21-14 This letter concerns ID# *** In reference to *** ***, *** ***.In order to get this matter taken care of, I offered ***, his money back in FULL - 2000.00Which is the amthe paid for Transmission, overhaul.***, declined this offer
He stated he wanted us, Clinton Transmission, Incto re-build his transmission again. We did rebuild his transagain 11-13-14, no charge, Covered under Warranty Going thru the transagain, we discovered the valve body had a crack in it We did not see first time. ***, contacted me, stating he was happy and his Transmission was working great He stated he would contact the Revdex.com on our behalf. I feel Clinton Transmission, Inchas done all it can do on this matter We make mistakes, but always stand by our work. I hope this matter and our handling it Keeps us in good standing with the Revdex.com. Thank - You,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It was previously reported to me by a nearby [redacted] dealership that the passenger side axle seal was leaking. Yesterday I had two master mechanics take a look. The seal is not leaking and the dealership was being dishonest. I am satisfied with the work done at the transmission shop in [redacted], Md.
Regards,
[redacted]
11-21-14 This letter concerns ID# *** In reference to *** ***, *** ***.In order to get this matter taken care of, I offered ***, his money back in FULL - 2000.00Which is the amthe paid for Transmission, overhaul.***, declined this offer
He stated he wanted us, Clinton Transmission, Incto re-build his transmission again. We did rebuild his transagain 11-13-14, no charge, Covered under Warranty Going thru the transagain, we discovered the valve body had a crack in it We did not see first time. ***, contacted me, stating he was happy and his Transmission was working great He stated he would contact the Revdex.com on our behalf. I feel Clinton Transmission, Inchas done all it can do on this matter We make mistakes, but always stand by our work. I hope this matter and our handling it Keeps us in good standing with the Revdex.com. Thank - You,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. It was previously reported to me by a nearby [redacted] dealership that the passenger side axle seal was leaking. Yesterday I had two master mechanics take a look. The seal is not leaking and the dealership was being dishonest. I am satisfied with the work done at the transmission shop in [redacted], Md.
Regards,
[redacted]