Second time I had to deal with this company through my home warrantyAlso, the second time they said they would come back and never didThey made the problem at my house worse and did not finish the jobAlso said I had a break in the line and another company verified we do not
I agonized for three daysFlow-Right was made aware of an enormous raw sewage backup in my basementI had water in my sinks, bathtub, waste in my toilet, and foul smelling sewage on my basement floor which came up from the drainI was nauseous, hindered from the daily activities, including bathing, brushing my teeth, and most of all using my own toilet The release of even the smallest amount of water would cause a grotesque flow into my laundry room coupled with a stench that reached outsideThe was extremely oppressive Flow-right provided an eta and informed me that James would contact me prior to his scheduled arrivalJames called, introduced himself, and stated a thirty minute etaJames arrived exactly on timeJames quickly assessed the situation and within minutes went to his truck and brought back his necessary equipmentHe was extremely respectful of my home and very carefully brought his equipment in and out once he was doneThere was no second guessing, James new exactly what the job called for and was at work right awayHe was thoroughly vested and engaged as if he was working in his own homeThe man was on his knees with his hands down in there working it, and didn’t quit until there was no more blockageI was so impressed and resolved that the man for the job was in my homeJames did not disappointI could never thank James {Flow-Right} enoughI strongly press Flow-Right to recognize the caliber of dedicated employee you have in James and never miss the opportunities provided you, worthy of rewarding himI am so grateful!!
Second time I had to deal with this company through my home warrantyAlso, the second time they said they would come back and never didThey made the problem at my house worse and did not finish the jobAlso said I had a break in the line and another company verified we do not
I agonized for three daysFlow-Right was made aware of an enormous raw sewage backup in my basementI had water in my sinks, bathtub, waste in my toilet, and foul smelling sewage on my basement floor which came up from the drainI was nauseous, hindered from the daily activities, including bathing, brushing my teeth, and most of all using my own toilet The release of even the smallest amount of water would cause a grotesque flow into my laundry room coupled with a stench that reached outsideThe was extremely oppressive Flow-right provided an eta and informed me that James would contact me prior to his scheduled arrivalJames called, introduced himself, and stated a thirty minute etaJames arrived exactly on timeJames quickly assessed the situation and within minutes went to his truck and brought back his necessary equipmentHe was extremely respectful of my home and very carefully brought his equipment in and out once he was doneThere was no second guessing, James new exactly what the job called for and was at work right awayHe was thoroughly vested and engaged as if he was working in his own homeThe man was on his knees with his hands down in there working it, and didn’t quit until there was no more blockageI was so impressed and resolved that the man for the job was in my homeJames did not disappointI could never thank James {Flow-Right} enoughI strongly press Flow-Right to recognize the caliber of dedicated employee you have in James and never miss the opportunities provided you, worthy of rewarding himI am so grateful!!