We rented a house from Florida Getaways for two weeks in May. The pictures of the house on the web site included a master bedroom that was locked and marked "private" - not accessible to us during our stay. The hot tub was not able to be heated to 90 degrees without pool heat as promised in our inquiries. When we asked for the pool to be heated, we were charged for the pool heat for our entire stay and never refunded for the days without heat. During our stay, the house electricity was shut off due to lack of bill payment. No effort was made to compensate us for this hassle of a day without power and the spoiling of food in the refrigerator. Overall, a very poor experience.
We rented a house from Florida Getaways for two weeks in May. The pictures of the house on the web site included a master bedroom that was locked and marked "private" - not accessible to us during our stay. The hot tub was not able to be heated to 90 degrees without pool heat as promised in our inquiries. When we asked for the pool to be heated, we were charged for the pool heat for our entire stay and never refunded for the days without heat. During our stay, the house electricity was shut off due to lack of bill payment. No effort was made to compensate us for this hassle of a day without power and the spoiling of food in the refrigerator. Overall, a very poor experience.