Flor & Annie Jewelry

(The consumer indicated he/she DID NOT accept the response from the business.)
As mentioned in complaint, mom was not well (see attached link with doctor's statement)when she bought the earringsShe started showing symptoms of declining health on 6/16/as stated on doctor's statementWe
actually believe she had a minor stroke before that when a relative noted she didn't seem fine even before 6/16/Again as stated she wrote a personal check for payment, but my dad advised her she didn't have enough in her account, so my dad had to pay out his own checking accountHer forgetfulness started before they purchased the earrings on 6/20/and stress on my dad caring for her started before that date as wellI believe a full refund would be fair because of my mom's health and the stress on dad, her caregiver