Flooropedics Reviews (63)
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Flooropedics Rating
Address: 546 Duane St, Glen Ellyn, Illinois, United States, 60137-4676
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Bottom Line Books received a preprinted order for [redacted] on 7/3/17. This order carr was from a promotion for [redacted]. If [redacted] would like to return the book, I will be happy to send her a return label.
[redacted] had previously purchasedthe Bottom Line Yearbook which is an annual program. His first Yearbook purchase was that of 2015. This continuity program has now been cancelled. I have cancelled the outstanding charge on his account. Sorry for the erroneous...
billing .
Complaint: [redacted]
I am rejecting this response because: This is out and out fraud. Yes, I'd like to see any bogus records this business has that I ordered these books. I love the part where they say "someone else might have ordered this for [redacted]. Yes, and I'll bet the "someone else" was Bottom Line Books. Imagine if "someone else" walked into [redacted] and ordered a freezer for me. Then [redacted] delivers it and expects me to pay for it. You can't order something for someone else that costs money. How about I order a freezer full of frozen meat and have it delivered to Bottom Line Books, will they pay for it?What this is all about is sending unsuspecting people a book, then billing them for it in the hope that they'll be confused and pay for it. Things like this happen to my elderly parents all the time. That is the type of people they are targeting with this fraudulent scheme. This is legal? They should be ashamed of themselves. Tell Bottom Line Books that as I stated earlier, this was unsolicited and as such it was a gift. I have also notified them of my position via certified mail. I have already spent $8.00 for two certified letters to them, and too much time on this ridiculous fraud scheme. No way I'm going to spend more time shipping them their ridiculous book back. If they want their book back, they can come to my house and get it.
Sincerely,
[redacted]