Flemington Audi BMW Porsche Volkswagen

After several atemps to get Ms [redacted] to come and bring the required infor before the banks turned her loan down. Myself, [redacted] our fin mgr, my sales mgr [redacted], and along with the sales person [redacted] couldn't get in touch or get a phone call back. We had no other choice, but to hire...

a repo man to get our car that Ms. [redacted] had been in for a month. Knowing all the time what she need to bring and assit us iin getting her loan down with the bank. After learning that the Bank that we got her loan done with would no longer buy the loan. She than and only than started to reach out to us and stated she would return the car the following day. This is all after she stated that she could obtain fin with her bank. Than knowing  that we sent a repo guy after our car that he retrieved with no personal belongings in said car.  Ms [redacted] ask for her down payment money back and didn't feel as if she would need to pay for the repo fee. After we stated to her either bring us the car or we would take from her down payment for fees etc. After talking with a good customer of ours that does business and sends us a tone business. We refunded her all her down payment money in full... We didn't charge her for miles nor a repo fee that she forced us to get.Thanks [redacted]