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Flash Distributing

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Flash Distributing Reviews (51)

All orders are processed in the order they are received and take considerable time after the vegas incidentI will personally walk this order through myselfThanks [redacted] Tell us why here

Customer ordered and received product as per USPS delivery confirmation we consider this matter closed

Complaint: [redacted] I am rejecting this response because: I have still not received any order update & or shipping info from this business regarding my order # *** Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ever thing is good now I received my order two days ago

I have yet to receive my refundYour itic response will show future customers why they SHOULDN'T buy from youNo decent business owner calls a customer a "loser" when the customer points out FACTS about your businessThe facts are: 1) You were unreachable by phone or emailAs a business you will NOT survive with that sort of mentalityThis is the 21st century...a pre recording will not cut it in today's day and ageIf you are that busy, quit being cheap and hire someone to take phone calls2.) No rational customer is going to wait months for merchandise without any contact from the business on where their product isIf you are making them as you go, once again, quit being cheap and hire more people to make your product 3.)You didn't give me a refund, making me extremely happy I opened a fraud case against you at my bankYou dear business owner, are the loserYou'll hear from my bank soonHave a nice day

Customer returned items without a Return Merchandise Authorization Number.In addition items were damaged and incomplete as the box arrived partially open.We can offer a replacement on the incomplete order is allJeff m*** returns dept

I have worked with this company for over three years and they have little or no problems with any employees or customersI OPEN AND VERIFY ALL RETURNS and do not appreciate anyone questioning my honesty...I will assist you in filing a claim with usps if needed but the replacement offer will standThank you Jeff M*** Shipping dept

Just tell us what you need on here and I will see you are taken care ofStop with the tattling and cheap threats as they won't work on a successful business of over yearsThanks

As it states on our website and throughout checkout, ALL SALES ARE FINALIn this case just provide us a tracking number showing we received it and I will issue a store credit thank youVictor A***Tell us why here

Complaint: ***
I am rejecting this response because: I
sent the parcel insuredThey have never taken my call or email, they also did not tell me I needed a return number!!! When I called the only response I received was send them backI did just what they askedI also sent a tracking numberI have called the number several times without a return call I may addIf there was a problem with the packageWhy did they not call me immediately for a claim on the insured package??? These guys are just trying to get out of giving me a refund on THEIR MISTAKE...REMEMBER THEY SENT THE WRONG PRODUCT IN THE FIRST PLACE.....AND NOW WILL NOT TAKE MY CALL,REPLY TO MY EMAIL, OR ISSUE A REFUNDFRAUD PLAIN AND SIMPLE...YOU WOULD THINK THEY WOULD WANT TO CORRECT THEIR MISTAKE AND TAKE RESPONSIBILITY FOR ITTHEY SHOULD DO WHAT'S RIGHTNOT MAKE EXCUSES FOR THEIR MISTAKESBlocking my call 2.Not returning my email 3.Not giving me the correct procedure if there is one for the return?Again, contacting me once the product was returned if incomplete for a charge against the shipping companyContacting me to resolve this without having to go to the Revdex.com or Credit Card company Refunding the returned product as it was their mistake of the wrong product sent in the first place Respond to the Credit Card company in a timely manner 8.Not want another black eye on their Revdex.com report? They have several reports I now have found onlineNOT MAKE EXCUSES AFTER THE FACT!!THEY SENT THE WRONG PRODUCT ( I DIDN'T)ON THE ONE AND ONLY CALL THAT THEY TOOK FROM MEI DID JUST WHAT THEY SAIDI RETURNED THE PRODUCTNOW MONTHS LATER THEY ARE SAYING IT IS INCOMPLETE,AND MISSING PRODUCT? I HIGHLY DOUBT IT
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

You order is scheduled to ship this week and I can actually ship them bothI can also cancel if you wishJust simply are going as fast as possible thank you.Tell us why here

Complaint: ***
I am rejecting this response because:Their site says 30day money back guaranteeI returned the wrong product they sent me, and purchased the right product from another companyThe postal service said there was no damage and no damage or loss was noted on the receipt when delivered. I want the refund that is guaranteed..This product was not what I orderedIt does not say a replacement will be given if the person wants a refund...it says day money back guaranteeIt does not say if they send the wrong product you have to pay a restocking fee for their mistakeI will send you a copy of the postal receipt with a notation on the side from a post master
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

We have no idea what this is all about. You sure your husband didn't use your card on something else? Just call us and act like a man. Thank you

I am handling it today actually and you will receive tracking shortly. Thanks and Happy Holidays

Customer ordered and received product as per USPS delivery confirmation we consider this matter closed.

Revdex.com & Victor:A store credit is worth nothing! I have tried to use the company products before, and each time I found them inoperative. Victor knows he received the item back. The Post Office Tracking Number is [redacted].[redacted]20 Nov 2017

I have yet to receive my refund. Your itic response will show...

future customers why they SHOULDN'T buy from you. No decent business owner calls a customer a "loser" when the customer points out FACTS about your business. The facts are: 1) You were unreachable by phone or email. As a business you will NOT survive with that sort of mentality. This is the 21st century...a pre recording will not cut it in today's day and age. If you are that busy, quit being cheap and hire someone to take phone calls. 2.) No rational customer is going to wait 2 months for merchandise without any contact from the business on where their product is. If you are making them as you go, once again, quit being cheap and hire more people to make your product.  3.)You didn't give me a refund, making me extremely happy I opened a fraud case against you at my bank. You dear business owner, are the loser. You'll hear from my bank soon. Have a nice day.

Complaint: [redacted]
I am rejecting this response because: I have still not received any order update & or...

shipping info from this business regarding my order # [redacted].
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

After filing online complaint with Revdex.com, I received a reply msg from Flash Distributing stating they would start working on my order, however I never received any updated info on my order nor a shipping/tracking # so I originally did not accept their response as I only had 7 days to respond to Revdex.com or the case would be closed.  On the 8th day I received my order in the mail, (product seems to be legit) however Flash Distributing does not communicate with their customers so I had no idea if they were actually working on my order or not.  I took the time to call Revdex.com & update them of the complaint status that I had received my order, but the business never sent me any shipping info.  Flash Distributing is 1 of the worst businesses I've ever dealt with customer service wise.  I was close to reporting the charge on my credit card as fraud as there is no way to get in touch with anyone at Flash.  A few days ago their answering machine started allowing messages to be left regarding pending orders that were beyond 6-8 weeks old I believe it was.It seems Flash Distributing did send out shipping info after all, but it went to my spam folder & arrived on 12/22, but the package was already delivered on 12/20.  After opening the tracking # I could see it came from Montrose CO so I knew this tracking email was from Flash Distributing, other than that there was no direct email notification from Flash that my order had actually been shipped on 12/14/17.

[A default letter is provided here which indicates your acceptance of the business's response.  If you...

wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]ever thing is good now I received my order two days ago

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Address: 236 S 3rd Ste 206, Montrose, Colorado, United States, 81401

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