About 20 mins after I dopped my vaccum off to the owner he called and told me the charge was $45.00 after he already fixed it. the vaccum maybe worth about $100.00 I told him over the phone that seems like a lot. He then said "well young lady I have to pay my rent" what? are you kidding me we all pay rent. In all fairness he should have told me the cost before he fixed it. After I thought about the charge to go pick it up I called back and asked very nicely if there was anyway he could give me a discount or anything he could do to help? and he said you have to think about the labor and I told him I understand but you maybe had the vaccum for 20mins. he then answered back with a "35 dollars or Dont Come Back" and hung up on me. In the end I diddnt come back bc of his customer service, and bought a new vaccum at walmart for $50.00. And he will probably end up selling my old vaccum.
About 20 mins after I dopped my vaccum off to the owner he called and told me the charge was $45.00 after he already fixed it. the vaccum maybe worth about $100.00 I told him over the phone that seems like a lot. He then said "well young lady I have to pay my rent" what? are you kidding me we all pay rent. In all fairness he should have told me the cost before he fixed it. After I thought about the charge to go pick it up I called back and asked very nicely if there was anyway he could give me a discount or anything he could do to help? and he said you have to think about the labor and I told him I understand but you maybe had the vaccum for 20mins. he then answered back with a "35 dollars or Dont Come Back" and hung up on me. In the end I diddnt come back bc of his customer service, and bought a new vaccum at walmart for $50.00. And he will probably end up selling my old vaccum.