Ms *** is correct that we did deduct her $payment on 10-29-for her next months unlimited club subscriptionShe was told several times that our firm corporate policy is that the RFID tag HAD to be permanently adhered to her front windshield as a condition of being in our unlimited
clubShe was told that when she joined our club and on 11-1-when she went thru our Chester Express Wash getting our $top car wash packageShe used foul and abusive language to my manager at the site as well as Sarah or two occasions on the phone when our corporate policy was explained to herI am confident that Ms *** has only been using her unlimited membership just for the vehicle it was purchased for but we have had others in the past who have abused the system on other vehicles when the RFID sticker was not applied to the one vehicleWe are sorry to lose Ms *** as a club member but we will be happy to credit her account today or tomorrow at the latest for the $charged on 10-29-and wish her a Happy Holiday season.Sincerely,Bob S*** President
Ms *** is correct that we did deduct her $payment on 10-29-for her next months unlimited club subscriptionShe was told several times that our firm corporate policy is that the RFID tag HAD to be permanently adhered to her front windshield as a condition of being in our unlimited
clubShe was told that when she joined our club and on 11-1-when she went thru our Chester Express Wash getting our $top car wash packageShe used foul and abusive language to my manager at the site as well as Sarah or two occasions on the phone when our corporate policy was explained to herI am confident that Ms *** has only been using her unlimited membership just for the vehicle it was purchased for but we have had others in the past who have abused the system on other vehicles when the RFID sticker was not applied to the one vehicleWe are sorry to lose Ms *** as a club member but we will be happy to credit her account today or tomorrow at the latest for the $charged on 10-29-and wish her a Happy Holiday season.Sincerely,Bob S*** President