To Whom it May Concern: On 02/17/16, [redacted] purchased a Toyota Sienna from our dealership [redacted] contacted our dealership prior to purchasing this vehicle wanting to test drive it, but could not make in during business hoursOur body shop tech drove the vehicle home to Nampa twice so that she could test drive the car after hours and also take it to her mechanic for inspectionIn both instances, for a total of miles our tech experienced no issues, nor did [redacted] or apparently her mechanic [redacted] contacted our dealership on 02/14/to let us know she was having a mechanical problemThom B***, the owner offered to have our mechanic diagnose the problem, at no chargeWe also offered to get any parts needed to fix the vehicle at our dealer costWe have not heard from [redacted] since this conversation, and have no idea what problem her vehicle hasPlease contact me if you have any questions or concerns
To Whom it May Concern:On 03/07/16, [redacted] purchased a Chevrolet Silverado from ourdealership [redacted] had possession of the vehicle for a few days when a checkengine light came onThe check engine light was for the knock sensors, ingood faith we replaced them for the customer on 03// at a cost of over$ [redacted] again contacted us months later regarding several other issuesregarding the truckWe advised him that the truck was sold as is, (AS IS guidewas signed) and that he would need to take it to his own mechanic for anyfurther repairsThe problem he is currently experiencing is completely unrelatedto any issue the vehicle had at the time of sale or shortly there after.Please contact me if you have any questions or concerns.Sincerely, William and Lisa B***Flagship Motors, INCs Vista AveBoise, ID 83705Office# 208-383-
The customer that filed a complaint was able to purchase at least one item from our website He also cancelled his membership within the last days I personally have shipped out at least one or more items to the customer who made the complaint A lot of people try to lie and say that they were incorrectly charged, so that they can get a free membership to our subscription website There should be no issue with this situation, and it is disappointing that I am involved with this In fact, I do not own the business I would like this complaint to get erased as soon as possible Thank you for your time.Take care, [redacted]
To Whom it May Concern: On 02/17/16, [redacted] purchased a Toyota Sienna from our dealership [redacted] contacted our dealership prior to purchasing this vehicle wanting to test drive it, but could not make in during business hoursOur body shop tech drove the vehicle home to Nampa twice so that she could test drive the car after hours and also take it to her mechanic for inspectionIn both instances, for a total of miles our tech experienced no issues, nor did [redacted] or apparently her mechanic [redacted] contacted our dealership on 02/14/to let us know she was having a mechanical problemThom B***, the owner offered to have our mechanic diagnose the problem, at no chargeWe also offered to get any parts needed to fix the vehicle at our dealer costWe have not heard from [redacted] since this conversation, and have no idea what problem her vehicle hasPlease contact me if you have any questions or concerns
To Whom it May Concern:On 03/07/16, [redacted] purchased a Chevrolet Silverado from ourdealership [redacted] had possession of the vehicle for a few days when a checkengine light came onThe check engine light was for the knock sensors, ingood faith we replaced them for the customer on 03// at a cost of over$ [redacted] again contacted us months later regarding several other issuesregarding the truckWe advised him that the truck was sold as is, (AS IS guidewas signed) and that he would need to take it to his own mechanic for anyfurther repairsThe problem he is currently experiencing is completely unrelatedto any issue the vehicle had at the time of sale or shortly there after.Please contact me if you have any questions or concerns.Sincerely, William and Lisa B***Flagship Motors, INCs Vista AveBoise, ID 83705Office# 208-383-
The customer that filed a complaint was able to purchase at least one item from our website He also cancelled his membership within the last days I personally have shipped out at least one or more items to the customer who made the complaint A lot of people try to lie and say that they were incorrectly charged, so that they can get a free membership to our subscription website There should be no issue with this situation, and it is disappointing that I am involved with this In fact, I do not own the business I would like this complaint to get erased as soon as possible Thank you for your time.Take care, [redacted]