F.J Dietrich & CoInsurance Services

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below OkI was asked by [redacted] at Nemer VW to bring in my car for reviewMy husband and I left the car Wednesday AM [redacted] said he would take part off another carSo we left car overnight and picked up this afternoonHowever, [redacted] was unable to find oneSo I still have same stained seat, which by the way is not cleanableSo, he made it apparently clear that he has one on order He did by the way fill the tank with gas and wash itSo asked him for something in writingI got a WE OWE slip, but....He dated it the date I bought the car, 10/28/and it is reads IN THE FINE PRINTValid for (30) thirty days from date of issuanceHere we go againI called him on the number on his business cardHe did not answer, so I left voice mail for him to call us back so he can extrapolate on this slipSo I am not happyThank you for helping meNot sure what to expect, can you tell me what I can expect? Shall I write a letter to Mr Nemer as well? Regards, [redacted] ***