Fix Headphones LLC

Dear [redacted],Your earphones will go out in the mail on Thursday, July 28, 2016. You will receive an e-mail with the corresponding USPS tracking number.Thank you for your attention.Olga E[redacted]Legal Administrator[redacted]

Dear [redacted],We apologize for the inconvenience we have caused you.The reason for the delay in repairing your unit was that the noise cancellation main board from your Bose earbuds is a part that is not available in the market. In this situation, we issue a special order with several providers...

we know. This takes several weeks and we have no control over that. Sometimes they do obtain the parts for us. Unfortunately, in your case, we have not received a definite response yet.We will be sending your unit back to you in tomorrow's mail. You will receive a tracking number.Thank you for your attention.