Five Star U-Street Metropolitan Washington Airports Parking LLC

Good afternoon [redacted] [redacted] 
My name is Dwayne T[redacted] and I am the Asst. General Manager for the Parking Operations at Ronald Reagan Washington National Airport. I have received your complaint in regards to a transaction that occured at one of our parking facilities that...

you did not authorize to be done. I would like to apologize for the inconveience that you encountered using our parking facility and I would like to take care of this issue. I would need some additional information if possible so that I can verify the transaction that took place and the parking area this occured. I would need a scanned copy of the parking receipt that was issued to you at the exit lane, the date that you entered the lot and the date that you exited the lot and your vehicle license plate number.
Once I receive the information listed, I will be able to investigate the transaction that was unauthorized.
 
Thank-you
 
Dwayne *. T[redacted] Sr.
Assistant General Manager
 
Five Star U-Street Parking, LLC
Garage A, Ronald Reagan Washington
National Airport
Washington D.C 20001
Office- ###-###-####
Fax ###-###-####