Five Star Fence and Deck

Complaint: [redacted]
 
I am rejecting this response because:1. My neighbor contacted you but we both hired you for this job. You came and collect a check from me, not from my neighbor only. In fact, my neighbor's fence has same problem and she tried to contact you many times, and you didn't answer the calls and didn't come to fix the issue. Do you want me to remind her to complain at Revdex.com as well? we can do that. 2. I have no interested talking to you if no necessary. You don’t answer calls, and after many calls, you answered and promised to come and fix the issues, but you never showed up. No call or message to apologize and reschedule. I had to call again and again. If you answered the call there would have no following calls. If you had the fence done right, there would be no following issue. If you keep you promises, there would have no following hassle. 3. I talked to my students my bad experience, and they (all graduate students, adults, knowing what they are doing) said they will post my experience on their social network. 4. It is you need to apologize. 5. I won’t delete my honest reviews before you get the job done or reimburse the cost if I had to hire someone else to fix it. Regards,
[redacted]

[redacted]Complaint: [redacted]
I am rejecting this response because: The business owner claims that I lied about the dimensions of the fence so I've provided the screenshot of the schematics that were sent to his phone per his request while on the phone with him on March 15th 2017. The contract was not signed until March 21st so I didn't lie about anything. Also, on March 21st I walked the owner top the back of the home and physically showed him the dimensions before signing or exchanging any money. Again, no lies.Also, I've attached the recent threat from the owner because of me giving a bad review. Also, I've attached the text messages from the owner arrogantly refusing to complete the job.Also, after speaking with the home builder that recommended him it has been brought to our attention that there are several neighbors in the neighborhood in which he has done the same way. One neighbor has been waiting since January after placing a $1775 deposit that he asked for and they have no fence. Please see attached
Regards,
[redacted]

This man did not hire me. His neighbor hired me. He started calling me over and over and over again probably a hundred phone calls and one day you just don't do that one phone call would have been sufficient. We are not responsible for sprinkler lines we will fix them if people are courteous about...

it he wasn't he harassed me threaten me and now he's writing  bad reviews when his fence is good it's just a sprinkler lines that are underneath the fence he says. He even threatened to have his students write bad reviews about me what kind of teacher does that for his own personal gain I would like to know where he teachers so I can tell the board about his unethical Behavior. The only way I will fix those sprinkler lines  is if he apologizes for harassing me removes his reviews and leave me alone. he's just one of those kind of guys everybody knows one nobody wants to no one but everybody does. Its sad that they have a forum to express their inaccurate veiws online. Hes waisting your time and mine. If I get an apology and he removes all the lies off line that he has posted ill reconsider fixing it.