Fit-Rite Automotive

Response:The customer called ahead of time claiming he was account number [redacted]. He checked for availability and then said he would come pick up the product. When he got to the counter he again said he was from this account and paid for the part getting this accounts discount. He then came and...

returned the part and the account( [redacted]) was credited the sum of the part plus tax. The credit is on the account

Complaint: [redacted]
I am rejecting this response because: