FirstPoint, Inc.

Initial Business Response /* (1000, 5, 2015/09/02) */
We have mailed corresponding documents to the consumer on 9/2/2015. Documents include an itemized bill from our client regarding the debt and a receipt for the 6/22/2015 payment we received on the account. We do not send out monthly...

statements.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
As I appreciate the current statement being sent, I would like a statement sent each month. If this usual business practice cannot be followed, would this business consider sending a monthly email, detailing amounts received and current amount due?

Initial Business Response /* (1000, 5, 2016/08/22) */
We can not make a positive ID with the information that has been given. Please have consumer to include account number from her credit report.

Initial Business Response /* (1000, 7, 2015/08/04) */
We contacted our client and according to our client the balance is still outstanding.

I am rejecting this response because:
I am attaching several papers with my signature please compare signatures. I did not sign this contract. Pleae investigate further.

Our office received a letter from Ms. [redacted] on 06/07/17 concerning the account with [redacted]. She did not give a reason for her dispute therefore a letter was sent to her requesting more information. To date we have not received a response. I have obtained the validation from...

our client and we are mailing to her today. In her complaint to you she reference selling of the debt to the collection agency. We are not a debt buyer, [redacted] turns the past due accounts over to us for collection but they still own the debt.