First Step Investor's Network, Inc.

In September of 2016, I received a request from the *** on a former tax return*** *** prepared the return so I contacted them for helpAfter almost a month of at least phone calls and several emails with ***, I was told they would prepare an amended response and would notify me when it was completeThe day before my response was due, I called to follow up*** told me to send a letter to the *** and attach supporting documentationThis conversation lasted minutes and was the afternoon before my response to the *** was dueI sent the letter and dealt with the *** myselfIn October, I received a bill from *** for $I called to inquire what the charge was for, since they did not prepare an amended return, nor did they send the letter to the *** on my behalf* told me someone would get back to meI never heard from anyoneIn November, I received a second invoice for $I again spoke with *** to question the invoice and was told someone would ge