First Southern Bank

ID ***We have spoken with the *** family both in person and via Facebook regarding this issue and offered them two solutions to the situationReport the phones as stolen.Thus far they have been unwilling to report the theft of these phones to the police.After reading the complaint it is
likely that they are unwilling to file the report because a family member sold the phones to us without their permission.The phones were sold to us by an individual who claimed ownership Everyone who sells merchandise to our company for cash must complete an affidavit which affirms their ownership of the merchandise This affidavit is on file with our company and will be provided to the police at their request.Further, a CHECKMEND report was requested on both phones and neither phone had been reported as stolen Copies of the CHECKMEND reports are also available for release to the police.When issues of ownership arise we work with the police to complete their investigation.Once the police begin their investigation they will retrieve the phones from us as evidence and eventually return them to the *** family.In this particular case we have gone so far as to contact the police ourselves, but they are unable to do anything unless the *** family reports them as stolenReimburse us for the money paid to the individuals claiming ownership.We also gave them another alternative to claim the phones.Reimburse us for the amount we paid for the phones.Convince the individual who sold the phones without their permission to reimburse us for the amount we paid for the phones.We're more than happy to help them resolve this situation, but they must first recognize that a family member is responsible for this situation and not our company.Thank youBryan LewisPresident