This contractor was used to re-tile an outdoor front porch and replace a staircase that was leakingIn addition, they sub-contracted work to have a wrought iron railing installed where an old rusted one previously wasThis was done during the week of April **- April *** Following the very first rainstorm, we experienced rain water coming into our residence from the new staircase and rusting from the new railing, which produced dark rust stains on the newly tiled porchShaker Contractors have made several empty promises via telephone to revisit to correct the issuesThere have been at least 5-promises to do so, which have resulted in no call/no show and written emails complaining of the work done have been unansweredThis contractor will not answer the telephone unless we call from an unrecognizable telephone number, where they may believe it to be from an unsuspecting new customer
This contractor was used to re-tile an outdoor front porch and replace a staircase that was leakingIn addition, they sub-contracted work to have a wrought iron railing installed where an old rusted one previously wasThis was done during the week of April **- April *** Following the very first rainstorm, we experienced rain water coming into our residence from the new staircase and rusting from the new railing, which produced dark rust stains on the newly tiled porchShaker Contractors have made several empty promises via telephone to revisit to correct the issuesThere have been at least 5-promises to do so, which have resulted in no call/no show and written emails complaining of the work done have been unansweredThis contractor will not answer the telephone unless we call from an unrecognizable telephone number, where they may believe it to be from an unsuspecting new customer