To Whom it may concern.We are in receipt of the complaint that the tenants at [redacted] submitted. I apologize for the frustration you have experienced. I have spoken to the owner regarding the tenants concern about his vendor. The owner agreed to send out a plumber to repair the...
leaking faucets and the toilet that needed bolted down. The original work order that the tenant sent us requested for the family bath to be repaired only, it was not until 9/7/2015 that we were made aware of the second bath (master) needing repair also. On 9/08/2015 [redacted] Heating and plumbing went to the above noted property to bid the work. On 9/9/2015 The owner approved the work and LOE called the vendor . On 9/10/2015 the plumber made all the repairs. . Additionally the owner has agreed to send out LOE's vendors for future maintenance requests which will prevent this situation from happening again. The owner does not agree to the tenants request for compensation on the water bills, electric bill or the request for rent reduction. We appreciate the opportunity to respond to your concerns. Should you have any further questions, please feel free to contact me via e-mail at [redacted] or via phone at [redacted]. Respectfully, Karen M[redacted] Realtor/Property ManagerLand of Enchantment Inc. 9312 Montgomery Blvd. Suite C Albuquerque, NM 87111Phn. # [redacted]Fax # [redacted]E-mail [redacted]
To Whom it may concern.We are in receipt of the complaint that the tenants at [redacted] submitted. I apologize for the frustration you have experienced. I have spoken to the owner regarding the tenants concern about his vendor. The owner agreed to send out a plumber to repair the...
leaking faucets and the toilet that needed bolted down. The original work order that the tenant sent us requested for the family bath to be repaired only, it was not until 9/7/2015 that we were made aware of the second bath (master) needing repair also. On 9/08/2015 [redacted] Heating and plumbing went to the above noted property to bid the work. On 9/9/2015 The owner approved the work and LOE called the vendor . On 9/10/2015 the plumber made all the repairs. . Additionally the owner has agreed to send out LOE's vendors for future maintenance requests which will prevent this situation from happening again. The owner does not agree to the tenants request for compensation on the water bills, electric bill or the request for rent reduction. We appreciate the opportunity to respond to your concerns. Should you have any further questions, please feel free to contact me via e-mail at [redacted] or via phone at [redacted]. Respectfully, Karen M[redacted] Realtor/Property ManagerLand of Enchantment Inc. 9312 Montgomery Blvd. Suite C Albuquerque, NM 87111Phn. # [redacted]Fax # [redacted]E-mail [redacted]