Initial Business Response / [redacted] (1000, 5, 2015/12/14) */ Mr[redacted] was downgraded by British Airways Airlines due to a mechanical issue which resulted in a change of planes with limited amount of business class seatingBritish Airways have compensated Mr [redacted] for the downgradeFBF Inc has made several attempts to compensate (refund + credit) Mr [redacted] for the last leg of his trip which was downgraded FBF Inc is waiting on Mr [redacted] response Final Business Response / [redacted] (4000, 8, 2015/12/15) */ ***Document Attached [redacted] Issue has been resolvedCustomer has received full refund status
Initial Business Response / [redacted] (1000, 5, 2015/12/14) */ Mr[redacted] was downgraded by British Airways Airlines due to a mechanical issue which resulted in a change of planes with limited amount of business class seatingBritish Airways have compensated Mr [redacted] for the downgradeFBF Inc has made several attempts to compensate (refund + credit) Mr [redacted] for the last leg of his trip which was downgraded FBF Inc is waiting on Mr [redacted] response Final Business Response / [redacted] (4000, 8, 2015/12/15) */ ***Document Attached [redacted] Issue has been resolvedCustomer has received full refund status