Firestone Complete Auto Care-St. Charles

Hello,This vehicle was purchased under our "Red Light" policy.  We stated before the sale the every vehicle in our facility has been donated to charity, and not checked out by a mechanic.  However, we still have a 24 hour warranty on the car, which this customer choose not proceed with.The...

problems announced on the car were extensive.  First we announced that the vehicle had over 232,000 miles.  We also announced that the vehicle has an electrical problem casued by a bad hybrid battery.  The purchase price of $900 reflects the condition, considering that Kelly Blue Book retail value for the car is $5,100.At Capital Auto Auction wants every customer to be happy.  At this point, we have sent the money spent on the car, to the associated charity.  So a refund is not possible at this point.  However, we would be more than happy to re-sell this vehicle on the customers behalf. Regards,Capital Auto Auction

Capital Auto Auction is not fully understanding the complaint. Please call our office at ###-###-####.Regards,Capital Auto Auction###-###-####