Firefly Car Rental

This is in reference to Mikel [redacted] Revdex.com Case # [redacted] I apologize we have not received anything from the Revdex.com previously on Mr***The credit card company has returned $of the $rental charge This resulting in a credit to Mr***' account for $and the charge returned to Hertz unpaid This charge is now in collections and is being billed to Mr [redacted] directlyWe certainly regret any misunderstanding regarding the charges billed for Loss Damage Waiver (LDW) I have reviewed all of the charges billed on your rental invoice and have concluded the billing for this rental is correct and based on Mr [redacted] accepting the LDW at the time of rental Had an accident or loss occurred during the rental, Firefly would have honored the Terms and Conditions of the Rental Agreement The charges are correct as billed A copy of the signed rental agreement has been provided for your review We appreciate the opportunity of clarifying this matter Sincerely, [redacted] *

Final Consumer Response / [redacted] (2000, 14, 2015/08/18) */ Hertz, the owner of Firefly, did reimburse me for the gas, so while they did not answer the complaint I did follwith them with the gas receipt and they did pay

Final Consumer Response /* (2000, 14, 2015/08/18) */
Hertz, the owner of Firefly, did reimburse me for the gas, so while they did not answer the complaint I did follow-up with them with the gas receipt and they did pay.

This is in reference to Mikel [redacted] Revdex.com Case # [redacted]. I apologize we have not received anything from the Revdex.com previously on Mr. [redacted]. The...

credit card company has returned $113.94 of the $268.83 rental charge.  This resulting in a credit to Mr. [redacted]' account for $113.94 and the charge returned to Hertz unpaid.  This charge is now in collections and is being billed to Mr. [redacted] directly. We certainly regret any misunderstanding regarding the charges billed for Loss Damage Waiver (LDW).  I have reviewed all of the charges billed on your rental invoice and have concluded the billing for this rental is correct and based on Mr. [redacted] accepting the LDW at the time of rental.  Had an accident or loss occurred during the rental, Firefly would have honored the Terms and Conditions of the Rental Agreement.  The charges are correct as billed.  A copy of the signed rental agreement has been provided for your review.   We appreciate the opportunity of clarifying this matter.      Sincerely, [redacted]