Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I appreciate the refund and will sure use Firefly's services again in the future Regards, [redacted]
This is in response to your case file [redacted] for [redacted] regarding his Firefly rental We have issued a credit of $to the account billedThis represents the Fuel Purchase Option billedPlease allow to business days for this credit to post to the account We appreciate this opportunity to provide assistance
This is in response to your case file [redacted] We regret the vehicle class reserved was not available upon arrival and for the delay experienced at the locationA credit of $is being issued to the Visa account billedThis represents the upgrade fee plus applicable taxPlease allow to business days for this credit to post to the account We appreciate this opportunity to provide assistance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
This is in response to your case file *** for ***
***
The PlatePass information and related charges themselves are available to all customers in two places; first at the location on the posters and counter cards which illustrate the charges and how to use the PlatePass, and second on the rental contract attachment itself
As a gesture of our concern, a credit of $is being issued to the *** *** account billedThis represents the PlatePass charges billedPlease allow toS business days for this credit to post to the account
We appreciate this opportunity to provide assistance
This is in response to your case file [redacted]
We regret the vehicle class reserved was not available upon arrival and for the delay experienced at the locationA credit of $is being issued to the Visa account billedThis represents the upgrade fee plus applicable taxPlease allow to business days for this credit to post to the account
We appreciate this opportunity to provide assistance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I appreciate the refund and will sure use Firefly's services again in the future.
Regards,
[redacted]
This is in response to your case file [redacted] for [redacted] regarding his Firefly...
rental.
We have issued a credit of $38.02 to the account billed. This represents the Fuel Purchase Option billed. Please allow 3 to 5 business days for this credit to post to the account.
We appreciate this opportunity to provide assistance.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I appreciate the refund and will sure use Firefly's services again in the future Regards, [redacted]
This is in response to your case file [redacted] for [redacted] regarding his Firefly rental We have issued a credit of $to the account billedThis represents the Fuel Purchase Option billedPlease allow to business days for this credit to post to the account We appreciate this opportunity to provide assistance
This is in response to your case file [redacted] We regret the vehicle class reserved was not available upon arrival and for the delay experienced at the locationA credit of $is being issued to the Visa account billedThis represents the upgrade fee plus applicable taxPlease allow to business days for this credit to post to the account We appreciate this opportunity to provide assistance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
This is in response to your case file *** for ***
***
The PlatePass information and related charges themselves are available to all customers in two places; first at the location on the posters and counter cards which illustrate the charges and how to use the PlatePass, and second on the rental contract attachment itself
As a gesture of our concern, a credit of $is being issued to the *** *** account billedThis represents the PlatePass charges billedPlease allow toS business days for this credit to post to the account
We appreciate this opportunity to provide assistance
This is in response to your case file [redacted]
We regret the vehicle class reserved was not available upon arrival and for the delay experienced at the locationA credit of $is being issued to the Visa account billedThis represents the upgrade fee plus applicable taxPlease allow to business days for this credit to post to the account
We appreciate this opportunity to provide assistance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I appreciate the refund and will sure use Firefly's services again in the future.
Regards,
[redacted]
This is in response to your case file [redacted] for [redacted] regarding his Firefly...
rental.
We have issued a credit of $38.02 to the account billed. This represents the Fuel Purchase Option billed. Please allow 3 to 5 business days for this credit to post to the account.
We appreciate this opportunity to provide assistance.