Finger Lakes Flooring Of Livonia

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Tim replied that I would be paying the labor and materials, but he told me that we would be splitting those costs We have talked, and I think we have come to a fair ending to this problem, providing it is handled the way we agreed Sincerely, [redacted]

Thank you for your letter dated August 5, regarding a complaint received July 21, from our customer [redacted] Mr [redacted] signed a contract indicating no subfloor was desired (copy enclosed)Mr [redacted] , stopped payment on his check anthen we had to get our attorney involvedOur attorney contacted Mr [redacted] and explained to him that he is liable for payment on this invoice as the work was completedMr [redacted] then paid his invoice againFinger Lakes Flooring of Livonia has been in business over years and we pride ourselves on quality flooring, installation and customer serviceIn an attempt to placate Mr [redacted] , we offered a $refund which Mr [redacted] has agreed toAdditionally, Mr [redacted] is having the same flooring install in a bathroom by one of our employees which Mr [redacted] will pay for the material and laborPlease do not hesitate to contact me with any further questions or concerns you may haveSincerely, Timothy C