Fetter's Appliance Repair

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 We in  no way threatened any one at Fetters.  The woman who spoke to me answered me with foul language and an unprofessional attitude. I understand from speaking to the warranty company and the company that finally repaired the machine that they hear this from people all the time about the Fetters    We did do my parents laundry that wasn't the point.  The point is they got paid from the warranty company to go out to the job and they didn't do the job. But the warranty company paid them for the initial contact. From what I hear this is how they operate.  My family is not the villain in this story. Mr Fetter should be ashamed of himself and the reputation his company has in the community.  Its sad that this had to get so out of control but all they had to do is honor the commitment they made or at least answer the phone before tempers got to flaring.  I feel sorry that for him that he is ok ripping people off 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]