Fence Masters Contractors

Initial Business Response /* (1000, 16, 2015/09/16) */
We would like to inform you that the complaint filed by the above customer was taken care ofIt took a couple of days after the day you guys notified us, due to having to order the new batteriesIt was a service call, not under warranty
Please accept our apology for not having notified you
Sincerely, *** ***

Per your request I am sending you a written summation of our follow up with our customer. We reached out to the customer and were able to come to a resolution that satisfied their complaint and also apologized for any inconvenience the situation caused. As courtesy we were able to have a technician...

fix their system. The customer is satisfied and told me he would be happy to speak to you to confirm the actions we took to resolve the situation. Associated Security Corporation has always put their customers first and we will continue to do so.Sincerely, Catherine A[redacted]