We have sent an installer out to inspect the flooringWe have notified the homeowner that we will replace the floor that was not installed properlyMaterials will be ordered so that we can take care of the issueWe notified the consumer by email that we would be addressing this for them
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me only if they comply with the remedy in full We have been getting the same response for for monthsAlso, they are not providing an ETA on completion Regards, [redacted] ***
We have sent an installer out to inspect the flooringWe have notified the homeowner that we will replace the floor that was not installed properlyMaterials will be ordered so that we can take care of the issueWe notified the consumer by email that we would be addressing this for them
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me only if they comply with the remedy in full We have been getting the same response for for monthsAlso, they are not providing an ETA on completion Regards, [redacted] ***