Ms*** was supposed to be a wholesale customer and we gave her a wholesale price at firstFinding out after she had changed her mind about us installing part(s), the owner didn't give her the wholesale price and when she found out that she wasn't getting the wholesale price she became very
irateMs*** must understand that by us installing the part, she was given the wholesale price, but by us not installing the part she must pay full price for a part in which she was given the wholesale price onShe then got out of hand then we called the police to escort her out of our building and furthermore she is not allowed back on to our premisesShe Lied about her being a policeman and she was given a military discount on which she is just a security guard for some small agencyAt this point Ms*** is not allowed back into our establishment for her actionsThanks in advance and please do not hesitate in contacting us###-###-#### *** *
F[redacted] Auto parts ordered a " Special Ordered Part" for this particular client. This part required a security deposit in order for it to be processed. On her receipt, it states that " ALL SALES FINAL "and " SPECIAL ORDER " with her initials to clear. [redacted] was clearly upset that she signed and...
agreed to our policies to process the order. She was shown a supplier by the name of Borges, but Borges is not the name of the supplier which part was ordered from. [redacted] made several attempts to try and retrieve the name of the supplier to remedy this problem, but we told her we would not and could not give her our supplier's name and phone. [redacted] must understand she must follow our policies and regulations, as we must uphold these policies with other clients of F[redacted] Auto Parts. We try and satisfy each and every customer, but we understand that they'll be some clients that can't be satisfied. [redacted] is one of them. Feel free in calling me with any other concerns. [redacted] was given several options, but refused to abide. We asked her to leave our premises and not return. She is not welcomed back to our establishment what so ever. Policies sometimes are annoying but if we break them for her and not others, it wouldn't be fair. Thanks in advance, Frank F[redacted] Mngr.
Ms*** was supposed to be a wholesale customer and we gave her a wholesale price at firstFinding out after she had changed her mind about us installing part(s), the owner didn't give her the wholesale price and when she found out that she wasn't getting the wholesale price she became very
irateMs*** must understand that by us installing the part, she was given the wholesale price, but by us not installing the part she must pay full price for a part in which she was given the wholesale price onShe then got out of hand then we called the police to escort her out of our building and furthermore she is not allowed back on to our premisesShe Lied about her being a policeman and she was given a military discount on which she is just a security guard for some small agencyAt this point Ms*** is not allowed back into our establishment for her actionsThanks in advance and please do not hesitate in contacting us###-###-#### *** *
F[redacted] Auto parts ordered a " Special Ordered Part" for this particular client. This part required a security deposit in order for it to be processed. On her receipt, it states that " ALL SALES FINAL "and " SPECIAL ORDER " with her initials to clear. [redacted] was clearly upset that she signed and...
agreed to our policies to process the order. She was shown a supplier by the name of Borges, but Borges is not the name of the supplier which part was ordered from. [redacted] made several attempts to try and retrieve the name of the supplier to remedy this problem, but we told her we would not and could not give her our supplier's name and phone. [redacted] must understand she must follow our policies and regulations, as we must uphold these policies with other clients of F[redacted] Auto Parts. We try and satisfy each and every customer, but we understand that they'll be some clients that can't be satisfied. [redacted] is one of them. Feel free in calling me with any other concerns. [redacted] was given several options, but refused to abide. We asked her to leave our premises and not return. She is not welcomed back to our establishment what so ever. Policies sometimes are annoying but if we break them for her and not others, it wouldn't be fair. Thanks in advance, Frank F[redacted] Mngr.